Booking Policy

Eagle Pass Heliskiing Ltd. General Business Terms and Conditions

MANAGEMENT/ORGANIZER

Eagle Pass Heliskiing Ltd. (EPH) is the organizer of the ski packages described in the EPH brochure and website. Any travel agent or individual representing Eagle Pass Heliskiing Ltd. is acting only as an agent authorized for encashment. Note : the term heliskiing shall include heli snowboarding, heli telemark skiing and heli access ski touring skiing.

REGISTRATION POLICIES AND CONDITIONS

By submitting the signed Authorization Form and/or Registration Form the client has entered into an legally binding agreement with Eagle Pass Heliskiing Ltd.

DEPOSITS, REGISTRATION AND PAYMENT

Each guest should familiarise themselves with the terms and conditions and information as noted on Eagle Pass Heliskiing’s website. This will ensure that you pick the best package for your needs and that you a have a full understanding of what a heliski trip/ski package entails.

Contact our office to reserve a space for a ski package. A non-refundable deposit and completed registration form are required within 2 weeks of the reservation date to confirm your reservation. The deposit for all of the packages are 30% of the package price.

Final payment is required 90 days prior to commencement of the package or November 1st whichever comes first. If booking less than 90 days prior to the start of your ski package the full payment is due upon booking. All prices are quoted in Canadian dollars and are subject to change without notice. A 12% harmonized goods and services tax (HST) is not included in any of the ski package prices.

REFUNDS

No refunds are given in whole or in part for unused days within the package due to late arrival or early departure. If you decide to come in early or not ski at all for any particular day of your package; no refund will be given should the guaranteed 3000 meters vertical not be reached. Should the entire group not reach the guaranteed vertical due to weather, mechanical breakdown or conditions, un-skied footage will be credited at the rate of CAD $139 per 1000 Meters to be applied as deposit towards an un-booked trip valid until the end of next season. No cash refunds will be applicable.

CANCELLATION

All ski packages start and finish on the specified dates and have been offered as a complete package. There are no refunds, partial or full for any of the following reasons: late arrival or early departure for any reason, sickness or injury, or lack of skier ability or fitness.

Cancellations must be made in writing and received by registered mail. Time of cancellation is established upon arrival of registered mail at EPH. If you are unable to attend your ski package after the final payment date then the ski package is transferable to another person. If EPH is able to find a replacement for your space then your package payment can be deferred to a ski package in the next season. Cancellation more than 90 days prior to the start date of package will result in loss of the non refundable deposit. If cancellation is received 90 days or less, prior to start of confirmed package then entire trip price is owed and non refundable. Eagle Pass Heliskiing Ltd. reserves the right to cancel any heliskiing package at anytime. Should this occur a full refund of payments including deposit will be given.

FUEL SURCHARGE

EPH reserves the right to add a fuel surcharge to any of the ski packages. The price of ski packages are determined months in advance before fuel costs are known. As this is one of EPH’s single greatest costs we may be forced to add a fuel surcharge to compensate for “dramatic” or “sharp” increases in fuel prices.

LIABILITY

Each guest will be required to sign a RELEASE FROM LIABILITY, WAIVER OF CLAIMS ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT. By signing this agreement / waiver you are giving up certain legal rights. This agreement / waiver must be signed and witnessed before the guest is allowed to ski. Refusal to sign this waiver will result in cancellation of that guests ski package with no refund of any sort.

Eagle Pass provides free of charge demo skis and snowboards to use while Heliskiing at Eagle Pass. They are professionally tuned and specially suited for the deep powder you will experience. If you choose to use your own equipment, Eagle Pass is not responsible for loss, theft, or any damage to equipment that may occur while Heliskiing, not limited to the loading and unloading of equipment into the helicopter.

CANCELLATION INSURANCE

EPH strongly suggests that each guest purchase trip or holiday cancellation insurance in addition to medical, personal and travel insurance. This insurance should cover emergency helicopter evacuation. Contact us or see our website for more details.